30 Day Money Back Guarantee

• If you are unhappy with your purchase you may return it within 30 days of receipt.
• You must contact us before returning your item.
• Items must be returned in their original packaging in new and unused condition.
• You will receive a refund of the original purchase price of your product less Shipping and Handling fees.
• Shipping & Handling fees cannot be refunded.
• The customer is responsible for safe packaging and return shipping costs.
• For items being returned for defect, please see Manufacturer Guaranty below.

Manufacturer Guaranty

• Thiers-Issard provides a lifetime guaranty against manufacturer defects in normal use.
• The guaranty is void if the knife has been: a) put through a dishwasher; b) used to cut frozen foods; c) hammered on the back of the blade; d) used as a screwdriver or pry-bar or e) used as a cleaver, especially on fish or meat bones. 
• We can only facilitate returns and repairs for SABATIER****ELEPHANT products manufactured by Thiers-Issard purchased from Sabatier Knife Shop or Great French Knives. 
• Before sending the knife, you must email us including a picture of the defective knife. 

Special Orders and Sale Items

• Special order and sale items are not returnable.  Special order knives must be prepaid.  Contact us for a quote.