30 Day Money Back Guarantee
- If you are unhappy with your purchase you may return it within 30 days of receipt.
- You must contact us before returning your item.
- Items must be returned in their original packaging in new and unused condition.
- You will receive a refund of the original purchase price of your product less Shipping and Handling fees.
- Shipping & Handling fees cannot be refunded.
- The customer is responsible for safe packaging and return shipping costs.
- For items being returned for defect, please see Manufacturer Guaranty.
- Special order knives must be prepaid. Contact us for a quote.
- We offer affordable shipping rates to Canada, Australia and New Zealand starting at $22.95. See the final cost in your cart before checking out.
- Thiers-Issard provides a lifetime guaranty against manufacturer defects in normal use.
- The guaranty is void if the knife has been: a) put through a dishwasher; b) used to cut frozen foods; c) hammered on the back of the blade; d) used as a screwdriver or pry-bar or e) used as a cleaver, especially on fish or meat bones.
- We can only facilitate returns and repairs for SABATIER****ELEPHANT products manufactured by Thiers-Issard purchased from Sabatier Knife Shop or Great French Knives.
- Before sending the knife, you must email us including a picture of the defective knife.
Third Party Agreements
- By clicking on Shopify or PayPal as your checkout option, you are agreeing to their terms and conditions for payment processing.
- Sabatierknifeshop.com does not resell your contact information.
- Sabatierknifeshop.com does not capture or store your credit card information.
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